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Security Feature

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Another way we work to protect you.
Our state-of-the-art security feature is a way to make you feel even more secure when you login. By adding this new layer of security, you get added peace of mind that you are on the authentic ING DIRECT website (https://secure.ingdirect.com). No other user or website would know what image and phrase you choose – only you and ING DIRECT know.

Here’s how it works.
You will be asked to select an image and create a phrase when logging into your account. Images can be chosen from our library of images and the phrase you enter can be any words you choose, such as “Home Run” or “Dream Car.”

The enrollment process is easy and will take a minute or two. And you will only have to do this once. After enrollment, when you login, your image and phrase will be displayed so you’ll know immediately that it’s safe to enter your Login PIN. To make your login experience even easier, you can “register” your computer with us, so that the next time you login from that computer, we will recognize you.